Only the bravehearted manage call centers. Juggling budgets, service agents, and daily operations isn’t easy, but an efficient call center doesn’t have to be a pipe dream. With a solid strategy, you can turn your call center into a well-oiled . . .
There is no denying the fact that having a business is costly. Not only do you have to invest in your space and equipment, but you also have to pay a lot of bills and provide salaries for your staff. It is a must for business owners to . . .
Social media is a powerful tool that thousands of companies successfully leverage every day to drive sales. But social media is also a multifaceted tool; it can be used in different ways, and some businesses do an exceptional job of utilizing its . . .