Learning the skill of relational management has a lot of benefits that can improve both your professional and personal life. So much of the time, people are the heart of why things in life tend to happen. Whether it’s the success of a business, a last-minute adventure, or memories that last a lifetime, people and relationships will always be at the center.
Learning how to understand relational management and structure can significantly help you not only in your professional life but in your personal life as well. Before moving into tips that can help you improve this important skill set, let’s first take a look at what relationship management is and how it can help you.
When most people think of a term like ‘relationship management, they can often times think of it only in a professional context, however, this skill is one that people actually begin learning in childhood. At its basics, relationship management is learning how to define, interact, and then of course manage the different relationships that you have in life.
This happened in childhood as a person began to understand the differences between their parents, siblings, and friends. In life, people grow, this grows to classmates, co-workers, bosses, spouses, and even their own children. In a professional sense, this is a soft skill that has an incredible amount of value when it comes to organizing teams, and structuring communication. People who work in sales put a high emphasis on relational management with their clients, as this skill set helps to foster trust and security in a relationship.
The term CRM stands for Customer Relationship Management. These tools are often used in business to help keep track of customer profiles that track important information that helps businesses improve their customer experience. These tools capture everything from basic identifying information to character traits, thoughts, comments, and life events.
A personal CRM does this exact same thing, but in a way that helps you stay organized in a meaningful way. As soon as you get someone’s phone number, rather than logging it away in your address book where you might forget about it, you can upload it into a personal CRM. This also gives you the helpful tool of attaching notes regarding the person, why you got their number or any kind of information you find relevant.
A personal CRM will help you stay on top of all of your relationships. It can help you not forget your spouse’s birthday or an anniversary, and help you remember life events that your workout buddies share with you.
One of the best ways to improve your relationship management skills is to take inventory of where you are at and what capacity you have. So much of relationship management comes down to you. Taking time to understand how you feel, where you think you can improve, and where you think are doing well is important. Understanding your capacity for relationships of any kind can give you the direction you need to know how to manage them well.
This kind of discipline makes sense in a business setting where team dynamics and communication can help define and promote success in the workplace. But how does a concept like this carry over to personal life? Is it really necessary to work on relationship management skills in your personal life, or is that overcomplicating things?
The truth is, everyone already practices relationship management skills in their personal life, whether they realize it or not. Every relationship from your closest relationship, which could be a spouse, sibling, parent, or best friend, to the acquaintance you made at the gym needs some level of management. This is true because every person has a limited amount of capacity when it comes to the ability to remember names, events, and emotions.
If a person tried to treat each relationship the same way, they would quickly burn out and fail. So if relationship management is something that isn’t just intrinsic to life, but necessary in order to maintain a social life, why not make it stronger?
With stronger methods of relationship management, you can actually increase your capacity to have meaningful, impactful relationships in a satisfying way. Here are four great tips to help you improve your relationship management skills.
Learning how to grow in relationship management skills is something that takes place over an entire lifetime. Being able to have deeply impactful and meaningful relationships at various levels of intimacy is a great goal to have and one you should want. Having the right tools to help you hone this skill can help enrich your relationships both in the workplace and out of it.