Thanks to automation, the company can improve repetitive activities. What exactly is the automation of business processes? What processes can be automated?
Business process automation refers to a change in how they are run. As a result, processes requiring manual activities are automated, i.e., they take place automatically, according to programmed procedures. The goal is to optimize the operations carried out, which can be carried out more efficiently.
Thanks to the automation of business processes, employees can stop tedious, repetitive activities that are also burdened with a high risk of making mistakes. Instead, activities are carried out by IT systems that can perform them automatically.
Automation of business processes, also referred to as BPA (Business Process Automation), is classified as activities in the digital transformation of the business that help in its comprehensive development.
Automation of business processes can involve various activities, including:
- Preparation of documentation, e.g., invoices, contracts,
- Entering data into databases,
- Create orders,
- Customer service,
- Conducting employee recruitment,
- Working time control,
- Data analysis,
- Create backups – backups.
Business process automation includes several activities aimed at achieving their best efficiency. It consists of the following stages:
The first step is to analyze the areas and processes you intend to automate comprehensively.
It should be remembered that automation gives the best results when it concerns repetitive activities that take place according to the same pattern.
Thanks to the analysis performed, it is possible to select optimal solutions to automate the processes.
Various solutions support automation, such as the DevOps transformation used in technology companies, which involves changes in teams leading to improving communication. An essential element of DevOps is also the automation of activities by creating a work environment that does not require repeating them.
The third step is to implement solutions supporting automation.
At this stage, it may also be necessary to integrate selected solutions with those currently used in business.
The final step is to analyze the introduced automation and its effects. Based on the data collected, you can then determine if corrections are needed to optimize it.
Therefore, automation of business processes is an effective way to perform them efficiently, reduce costs and increase profits.