Pipedrive is used by various companies and businesses. It allows people to greatly improve the customer experience. In this article, we’ll be explaining everything you need to know about Pipedrive. So, without further ado, let’s begin.
What Is Pipedrive Anyway?
Pipedrive is a customer relationship management tool (CRM). With this software, you can automate your workflow and get updates on the performance of your sales people. In addition to this, you can track communications and manage your deals and leads. This software helps you improve communication with potential customers. This is accomplished by familiarizing yourself with the buying habits of the customer and using data analytics.
Customer Relationship Management Vs Sales Force Automation
Most times people confuse the two. CRM (Customer Relationship Management) and SFA (Sales Force Automation) have some similar attributes; however, they are used for different purposes.
CRM platforms focus on improving customer relationships and making customer service more efficient. Sales Force Automation on the other hand, deals with managing sales. This kind of software is used by sales teams to manage and organize customer contacts. It is also used to keep track of all sales. Click here for more information.
What Are The Benefits Of Using A Customer Relationship Management Platform?
Pipedrive brings a lot of advantages to your business. Here are some of them:
Helps You Manage Your Customers
This platform helps you track your customer’s interactions in your online store or business. With this, you have the ability to give better customer service. This also helps you retain your customers and develop better relationships with them.
Gives You Centralized Data Storage
As your business expands, you’re going to be getting more customers. At this point you are going to have a lot of customer data to store. Having it all in one place helps you keep better track of what is happening.
Analytics and Reports
With this CRM platform, you have access to reports and customer analytics. With this, you can fast-track the growth of your business by identifying strong and weak points and then adjusting as necessary.
Another advantage of this CRM platform is the ability to be integrated to a marketing automation platform. This gives you the ability to make personalized campaigns. You can conduct an investigation to determine the effective campaigns. Overall, this improves the efficiency of your marketing. Visit: https://crm.walkme.com/advantages-customer-relationship-management/ for more information.
How Much Does This Platform Cost?
The price of a Pipedrive subscription will vary depend on the plan you choose. While this platform does not have a free subscription, it has a 21-day trial. In the essential plan, you pay about $10 per month, per user. In the advanced plan, you’ll have to pay $20 per user, per month. The professional plan comes up at $40 per user per month. Finally, the enterprise plan costs about $80 per month per user.
What Do You Get With Each Plan?
Each Pipedrive subscription plan gives you different value. With the essential plan, what you can do is very limited. The advanced plan gives you the ability to organize and efficiently manage your team’s workflow. The professional plan is certainly the most popular. You get all the features you need to improve your customer service and grow your revenue. With the enterprise plan, you get all the of Pipedrive’s features, as well as CRM support and custom onboarding.
Which Subscription Plan Is Best?
The subscription plan you should choose depends on the level of your business. If you run a small company or are just starting out, the essential plan will probably be the best for you budget-wise. The advanced subscription can also be a good choice if the price won’t be a problem.
For average businesses which have grown to a certain point, the professional subscription would be the best option. The enterprise plan is used mainly by bigger businesses which have more work to organize and more customers to attend to.
Pipedrive Partners – Should You Work With One?
This CRM platform is famous for its ease of use. However, some people might need additional help. That’s were Pipedrive partners come in. A certified pipedrive partner provides training, consultancy, and information on supported integrations.
With their help, you can easily optimize your pipeline, train your team, and integrate Pipedrive with any third-party tool. If you fall into this category of people, a certified partner can help you get started with this CRM platform.
Pipedrive is a great way for companies and business owners to improve their productivity. With this CRM platform, you can discover your business‘s strong points and work on any areas that need improvement. Overall, Pipedrive can help you skyrocket the growth of your business.