There are many answering services out there for small businesses which can really help them to reach the next level of success, and I believe that I have found one of the best in the business. The Irvine automated answering service is one of the best on the market and there is so much that these guys can do to help your business. This is a tough time for small businesses and so it can be tough to know exactly where is best to invest any capital, I can tell you however that investing in something like this is going to make a lot of sense and thanks to the great work which the team do, they will ensure that you get some strong ROI on that outlay, and here is how.
Around the Clock
Small business just do not have the resources or funding to be open at all hours, and sadly for many that means that if they do not answer the call because they are closed, the customer may very well take their business elsewhere. When you use a high level team like Irvine however they will ensure that the phone lines are open 24 hours per day, 7 days per week. This will ensure that you never lose sales again.
They say that you only get one chance to make a good first impression and this is certainly true in the world of business. Yet again this is why it makes so much sense for you to use a professional answering service because this way the first impression that you give your clients on the phone, will be one that is highly professional and which is very efficient.
Something which many small businesses overlook is the impact which a phone call has on the productivity levels of your members of staff, especially if that call is not even for them. When you are hyper focused on what you are doing the last thing that you need is to be interrupted, yet this is exactly what a phone call will do, and it could take 5 or 10 minutes before they get focused again. This may not sound like very much but if you multiply that across the year and the number of phone calls which come in, you will soon see just what a dent it makes in the levels of productivity. Ensuring that every call goes to the correct person is essential for getting the most out of your staff.
Missing messages and poorly taken messages could easily cost the business money, this will very quickly become a thing of the past when you use a service such as Irvine’s automated answering service. Not only will every message be taken in the right manner, it will find its way to the correct person and be delivered verbatim.
This is a service which offers great prices, absolute professionalism and one which will help to take your business to the next level.