Ecommerce has been on the rise for the past decade or so thanks to major advancements in technology. There is literally no need to ever leave the comforts of your own home anymore; you can order food, home accessories, and even your groceries on an app and have them delivered to your doorstep within an hour.
Not only are consumers around the world benefiting from these technological advancements, but so are online-based businesses. Companies that conduct most of their business online have access to so many resources to help with the process, including ecommerce integration softwares.
There are even apps for iPhone and Android for business owners wanting an easy way to accomplish everyday tasks. A few of these apps could change your whole outlook on how to run your business. Here are 5 mobile apps that should be downloaded to the device of anyone involved in ecommerce.
If you’re the type of persons to leave sticky notes all over your office as little task and to-do reminders, Evernote could be a game changer. It keeps track of everything imaginable, including random little notes that you have about random business-related things. Evernote is a proven time-saving tool; since all of your notes and brainstorming ideas are in one spot, you won’t ever have to dig around your desk for a vital piece of information.
Ecommerce integration tools help with data tracking and compilation. One of the best of these tools in 2019 is Kevy. There are plenty of instances as a business owner where you’ll need to transfer large amounts of data from one spot to another. The monthly invoices might need to be compiled into one spreadsheet for an annual report. Kevy can help you with this.
The best way to collaborate and communicate effectively with your team members is through the Slack software. More businesses are utilizing Slack’s services; just one year after it was released the software made $120 million in profits. Its main goal is team collaboration, but it also helps with tracking sales, tending to customer requests, and creating tasks lists.
Managing inventory might just be the most difficult aspect of your ecommerce store. This is especially true if you are dropshipping your products, where you don’t actually have the inventory yourself. The Inventory Planner app can help by allowing you to sort your inventory into different categories based on price, color/design, brand, vendor, or whatever is best for you. You can also categorize depending on which items are trending and which are losing traction.
This is another great tool for optimizing communication within your business. Zendesk is a robot-driven customer service software that has been proven to keep customers happy. Keeping up with customer concerns and questions is challenging enough.
It is even more difficult when you are receiving feedback from multiple outlets like Facebook, email, Twitter, and Instagram. Zendesk can help to manage all of it. It works by determining the direction of the inquiry and sending it to the best possible team member so that he/she can take care of the customer efficiently.
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